Terms and Conditions
Shipping Information: Most orders ship within 48 hours. If you have specific requirements, please let us know at the time the order is placed. Most credit card orders ship within 48 hours. For orders paid by check, your order will ship as soon as possible after your check clears. Shipping is calculated according to the total weight of the order, size of the package(s), and destination. You will be notified of these charges before your order ships with the option to cancel the order.
Return Information: You may return products to us for a refund of your purchase price with no restocking fee when you notify us within 10 days of receiving your order. We do not accept returns beyond this 10-day period. Any merchandise that is defective or damaged upon arrival must be reported within 10 days of delivery for an exchange or refund to be processed. Customer must pay shipping back to designated location for returned items. Customer is also responsible for original shipping charge. Customer must e-mail first for a return authorization number. Items must be unopened, in new condition, and returned in original shipping containers. Tablets and ointments are non-returnable due to mandated health codes with exception if expiration date is less than one year from shipping date. If necessary, we will substitute an item of equal or greater value when that item is unavailable from our suppliers. All merchandise delivered must be inspected by customer. If any box looks dented or damaged in any way, driver must make notation and should mark any damages on the packing slip at time of delivery. If boxes are opened later and then damage is noticed without driver making notation it is considered concealed damage, and we have 15 days to report concealed damage to the carrier. We cannot guarantee a full refund on shipping costs if a claim is not made within the first 15 days after receipt unles the carrier offers one. Once an order is returned, please allow 30 days for a refund to be issued. By submitting an order, you agree to pay for the items ordered. Once an order is cancelled, a refund will be issued within 30 days. We cannot accept returns on products that are opened or used. Returns are not accepted after 30 days. All products are guaranteed not to expire one year from shipping date.
Guarantee: We guarantee any products purchased from ProsChoice for up to 30 days from the date the order was shipped from us. We cannot accept returns on products that are opened or used. Returns are not accepted after 30 days. The products must be in the same condition as when we shipped it. If the product is defective, please contact us to get a return authorization number. We will refund the price of the product and standard shipping costs. We also guarantee that all the product will have an expiration at least one year from shipping date.
Product liability disclaimer: ProsChoice guarantees its products against defects for up to 7 days from the date of receipt. ProsChoice expressly disclaims all warranties, express or implied, or any kind with respect to the products sold on this website. You agree that ProsChoice, its officers, employees, and representatives will not be held liable for damages arising from the use of these products. You agree the maximum liability to ProsChoice shall be the price of the products ordered.
Website disclaimer: The information provided on ProsChoice website is presented 'as is' and we are not held responsible for any mistakes or misprints. This includes any incorrect pricing or product descriptions. TheBandageMan.com expressly disclaims all warranties, express or implied, or any kind with respect to the website and its use. You agree that ProsChoice, its officers, employees, and representatives will not be held liable for damages arising from the use of this content and its information.